Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a site we cover? This page explains the best way to reach Crypto Casnios and what happens once your message lands with us.
How to Get in Touch
Email is the most reliable way to contact us. Send your message to [email protected] and a member of our team will read it — every message gets a human response, not an automated one.
A quick summary of what your message is about helps us route it to the right person faster. If you're writing about a specific casino, mentioning its name saves us back-and-forth.
What We Can Help With
- Questions about a review or rating — If you want more detail on how we assessed a particular crypto casino, or why it sits where it does in our rankings, ask us directly.
- Corrections — Licensing details, bonus terms and payout speeds at crypto casinos change often. If you find something on the site that looks out of date or wrong, tell us and we'll look into it.
- Content suggestions — If there's a coin, a payment method, or a topic around crypto gambling in the US you'd like us to cover in more depth, we're open to hearing it.
- Partnership or listing enquiries — If you represent a crypto casino and want to discuss coverage on the site, introduce yourself and explain what you're proposing.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward support resources, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of us.
What Happens After You Write to Us
We aim to respond within a couple of working days. During busier periods it can take a little longer, but every message is read and answered by someone on our team — we don't rely on canned replies to close out enquiries.
If your message concerns a factual error, we'll check it against our sources before making any change, and we'll let you know the outcome either way.
A Few Things Worth Knowing Before You Write In
We're a review and comparison site, not a crypto casino, a payment processor, or a customer support desk for any operator listed here. That means there are a few things we genuinely can't help with:
- We can't access, close or verify your account at any casino, or intervene in a dispute over a deposit, withdrawal or bonus — that has to go through the operator's own support team.
- We can't give tax or legal advice. If you have questions about how crypto gambling winnings or crypto gains are taxed, or whether a particular site is available to play in your state, a qualified professional is the right person to ask, not us.
- We don't verify identities, process KYC, or advise on how to get around a casino's verification or state restrictions — that's between you and the operator, and it's not something we'll weigh in on.
What we do well is independent research: comparing supported coins, bonus terms, payout speeds and licensing across offshore crypto casinos so US players have a clearer starting point. If your enquiry falls inside that, we're glad to help. If you're comparing options rather than contacting us with a specific issue, our rankings of the best non-GamStop casinos may also be a useful starting point.
Before You Play, a Reminder
Everything on Crypto Casnios is written for adults old enough to gamble legally where they live — 18 or 21 depending on the site and your state's rules, so check the minimum age stated by any operator before signing up. Crypto casinos reviewed on this site are licensed offshore, typically in jurisdictions like Curaçao or Anjouan, rather than by any US regulator, and they operate in a legal grey area for US players. It's on each reader to check their own state's laws before depositing anywhere. Crypto values move independently of any bet you place, and gambling itself carries a real risk of losing money — nothing on this site should be read as a way to earn steady income. If gambling stops being fun or starts feeling like a problem, the National Problem Gambling Helpline (1-800-GAMBLER) is available, and it's worth noting that offshore sites often don't offer the same self-exclusion tools or player protections as regulated US operators.
Thanks for taking the time to read this far — we'd rather answer a real question from you than have you guess. Reach out whenever something needs clearing up.